Frequently asked questions

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You’ll need a smartphone or touchscreen tablet on which you have previously downloaded the Montréal en Histoires-Cité Mémoire mobile app and its content.

The app is available as a free download on Google Play and the App Store.

We recommend downloading the circuit of your choice before your visit.

Yes. The app is available for free download on Google Play and the App Store. It features many narrated points of interest and augmented reality experiences. It is also the tool used to experience Cité Mémoire, created by Michel Lemieux and Victor Pilon in collaboration with Michel Marc Bouchard.

Yes, it is indeed preferable to download the Montréal en Histoires-Cité Mémoire mobile app beforehand as well as your circuit contents.

In Old Montréal, connect to the free network MTLWiFi.

The mobile app is available at all times. Thus, you will be able to enjoy the experience whenever you want. The projections schedule is available on Cité Mémoire‘s page.

The application offers nighttime circuits as well as daytime ones. The nighttime circuits include the Cité Mémoire nighttime tableaux, available after sunset.

Absolutely. The mobile app will take you on a stroll through the streets of Old Montreal. Please note that some circuits are more easily accessible to people with reduced mobility than others.

Yes. Each point of interest, nocturnal tableau and experience in augmented reality features narrated audio content about the various historical events. The content is available in four different languages.

The mobile app offers four types of experiences:

Cité Mémoire tableau (yellow house): The application gives access to the soundtrack of the Cité Mémoire piece, the associated historical context, and synchronization with the projection. It’s important to be on-site for the experience.

Point of interest (blue dot): The point of interest indicates the places where the history of a building, museum, heritage feature, monument, person or event is told. There is an audio narration with some photos.

Augmented reality (white eye): Augmented reality is images or animation superimposed on real elements allowing us to modify our perception of reality on the screens of our smartphones or touchscreen tablets.

Virtual reality (green cap): Virtual reality brings an immersive experience to life by recreating a real or imaginary environment that plunges the user into the heart of the action.

The mobile app provides daytime and nighttime circuits with the suggested length of time for each, and you can make your choice based on your availability.

That said, you can also walk around freely to make your own techno-historical circuit and explore the content wherever you are.

The nighttime circuits include Cité Mémoire nighttime tableaux as well as augmented reality experiences and points of interest. Since the tableaux aren’t available until the sun sets, the daytime circuits offer a mixture of augmented reality experiences and points of interest.

Of course! The app suggests various circuits of 30 and 60 minutes. It is also possible to walk around freely.

Yes. The circuits take you on a stroll through the streets and alleys of Old Montreal. There will be many cafés and restaurants for you to enjoy along the way.

  • Open your list of available Wi-Fi networks
  • Make sure your Wi-Fi option is enabled
  • Select MTLWiFi
  • You’re now set to go!

Cité Mémoire

By strolling through the streets of Old Montreal, Old-Port of Montréal, from Pointe-aux-Trembles, from Downtown Montreal and at Fairmont The Queen Elizabeth hotel and Cpmlexe Desjardins with a smartphone or tablet in hand and headphones on, you will discover the nighttime tableaux that make up the Cité Mémoire experience.

Once you’ve reached the location of a nighttime tableau, stand in the right area near the marker. Tap the yellow house icon in the app to listen to the nighttime tableau that’s in progress.

To listen to Cité Mémoire, you must download the Montréal en Histoires mobile app and its contents, and you must connect to the free network MTLWiFi.

A team of agents is available on the ground to answer your questions. Cité Mémoire agents are identified with a jacket or a coat bearing the Montréal en Histoires logo or a sweater bearing the Cité Mémoire logo. You can also contact us at [email protected]

Group visits

Montréal en Histoires offers Tours and Private tours allowing you to discover Cité Mémoire’s creation.

Tours take place from May 17 to Labor Day; visits can be made every evening in French as well as in English if necessary

Private tours are reserved for the same group. You are welcome to create your own group, but it is not possible to pair up with another group.

 For more details, contact us at [email protected]

Montréal en Histoires offers a techno-historic treasure hunt-style activity specifically created for secondary school students. To organize this activity, please visit the School Zone.

Cité Mémoire – Complexe Desjardins

Cité Mémoire presents a poetic and fictionalized portrait of the story of Alphonse and Dorimène Desjardins, this pioneering entrepreneurial couple who worked hand in hand to found and ensure the success of the first savings and credit cooperative in America.

The Cité Mémoire Dorimène et Alphonse scene is projected every day, twice every hour, on the large glass atrium inside Complexe Desjardins, as soon as the stores close.

To listen to the audio and narrative, available in four languages, the mobile application is required. We recommend that you bring headphones and pre-download the application and its contents before your visit. There are also two listening areas with speakers that allow you to hear the French audio of the scene.

No. It is free of charge. Just like the Montréal en Histoires mobile application that lets you live the Cité Mémoire experience.

Cité Mémoire – Fairmont The Queen Elizabeth hotel

The Cité Mémoire and Bed-In for Peace tableaux are panoramic projections on the walls of the Agora, a reception hall located in the lobby of the hotel. The projection schedule is subject to change without notice.

The interactive river is located in the hotel’s underground passage leading to Place Ville Marie.

Since the tableaux are continuously displayed, you do not need the free Montréal en Histoires app to view them. However, you will need the app to view the augmented reality for The Queen Elizabeth.

Since the Cité Mémoire and The Bed-In for Peace tableaux are found in the Agora, they cannot be viewed when there is a private event being held there. However, the interactive river is always viewable.

We invite you to contact the hotel before your visit, since the projection is not always available

Of course! The Fairmont The Queen Elizabeth Hotel is pleased to open its doors to all Montrealers, tourists and visitors to view the Cité Mémoire works.